NPAC Readiness

Neustar’s NPAC is shutting down in the U.S. Southeast region on April 8, 2018.

Are your users and systems prepared to connect and operate with the new platform?

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Service Providers

photo of service providers

The NPAC Transition has implications for subscriber acquisition, network routing, and ongoing availability of telephone numbers. Learn more about your opportunities to test and validate the behavior of the new NPAC to ensure minimal disruption to your business.

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Law Enforcement

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Oftentimes, when performing various surveillance activities, Federal, State and Local Law Enforcement personnel need to know the telephone provider who serves a given phone number(s). Both Neustar’s LNP Enhanced Analytical Platform (LEAP) and US NPAC Interactive Voice Response (IVR) System provide this information; but this is about to change and we want to make sure that you are ready.

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TCPA Users

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TCPA and Wireless Do-Not-Call compliance is vital in today’s teleservices marketing landscape. Neustar provides comprehensive TCPA compliance services; however, our partial, self-service Ported File offering is about to end and we want to make sure that you are ready.

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Businesses & Consumers

man using phone

If the “phone book” maintained by the NPAC is corrupted, businesses – from retailers and utilities to banks and airlines – won’t be able to reach their customers via text or phone call. If consumers are missing critical communications, it could cause chaos across almost every single industry.

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The North American Portability Management LLC (NAPM) in conjunction with the Transition Oversight Manager (TOM) is managing all aspects of this transition. For any questions or comments, please contact them here.